Privacy Policy
Last Updated: January 29, 2026
Summary: We collect only what's necessary to run the platform. We never sell your personal data. You control your content and can delete your account anytime.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Phone number (for verification)
- Display name and username
- Profile picture (optional)
- Date of birth (to verify you're 18+)
Payment Information
For creators receiving payments and users making purchases:
- Payment card details (processed securely by Stripe)
- Bank account information for payouts (creators only)
- Transaction history
- Tax information where required by law
Note: We do not store your full credit card number. All payment processing is handled by Stripe, a PCI-compliant payment processor.
Content You Create
- Videos you upload
- Titles, descriptions, and tags
- Thumbnails
- Comments and messages
Automatically Collected Information
- IP address
- Device type and browser
- Pages visited and features used
- Video viewing history
- Referring website
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and payouts
- Verify your identity and age
- Send important account notifications
- Respond to support requests
- Prevent fraud and abuse
- Comply with legal obligations
- Personalize your experience (recommended content)
3. Information Sharing
We Share Information With:
- Payment Processors: Stripe processes all payments securely
- Video Hosting: Bunny.net hosts and delivers video content
- Analytics: To understand how users interact with our platform
- Legal Requirements: When required by law or to protect rights
We Never:
- Sell your personal information to third parties
- Share your content without your permission
- Give advertisers access to your personal data
4. Your Rights and Choices
You have the right to:
- Access: Request a copy of your data
- Correct: Update inaccurate information
- Delete: Remove your account and associated data
- Export: Download your content
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at privacy@uncaged.com
5. Data Security
We protect your data through:
- SSL/TLS encryption for all data transmission
- Secure, encrypted database storage
- Regular security audits
- Limited employee access to personal data
- Two-factor authentication options
6. Data Retention
We retain your information for as long as your account is active. After account deletion:
- Personal data is deleted within 30 days
- Uploaded content is removed immediately
- Transaction records may be retained for legal/tax purposes (up to 7 years)
- Anonymized analytics data may be retained indefinitely
7. Cookies and Tracking
We use cookies for:
- Essential: Login sessions, security
- Functional: Preferences, settings
- Analytics: Understanding platform usage
You can control cookies through your browser settings.
8. Children's Privacy
Uncaged is strictly for users 18 years and older. We do not knowingly collect information from minors. If we discover a user is under 18, their account will be terminated immediately.
9. International Users
Uncaged operates from the United States. By using our service, you consent to the transfer of your data to the US. We comply with applicable data protection laws including GDPR for EU users.
10. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we don't sell data)
- Right to non-discrimination for exercising privacy rights
11. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or concerns:
- Email: privacy@uncaged.com
- Address: Uncaged LLC, Houston, TX, USA